Two leading telecommunications companies in the country, MTN Uganda and Airtel Uganda have on Monday, 12th October 2020 resumed the mobile money services between each other.
In a joint statement released, the two companies confirmed the development with a joint statement co-signed by Wim Vanhelleputte, the chief executive officer at MTN Uganda as well as VG Somasekhar, the managing director at Airtel Uganda.
“We wish to inform the public and their customers that mobile money services between the two networks have resumed. Customers can now send and receive money across both networks. We apologise to all customers for any inconvenience this may have caused and reiterate our commitment to delivering secure and seamless mobile money services.” the joint statement read.
For starters, On 5th October 2020, the Mobile money services between telecom companies MTN Uganda and Airtel Uganda have been temporarily suspended.
This was “due to unprecedented technical challenges.”
“Our technical teams are working together to resolve the challenges and restore the services as soon as possible,” read a statement released by both companies read then.
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